Subscriptions Terms and Conditions

Subscriptions Terms and Conditions

CENTRALBRU™ LLC

Updated May 11, 2020

Changes Effective On New Contracts May 11, 2020

Subscriptions Terms and Conditions 

Offer is applicable only for: CENTRALBRU Espresso Brewing System (EBSSUB001-RES), (EBSSUB001-COM) AND CENTRALBRU Espresso Brewing System with Milk Frother (EBSSUBMCF-RES), (EBSSUBMCF-COM). Orders can be placed online at www.centralbru.com or via phone at 1(888) 505-3599. Not valid in combination with any other offers or promotions and is void where prohibited or restricted. Subject to stock availability and does not include applicable taxes. Consumables (capsules) cannot be returned without the return of CENTRALBRU Espresso Brewing System (EBSSUB001-RES), (EBSSUB001-COM) or CENTRALBRU Espresso Brewing System with Milk Frother (EBSSUBMCF-RES) (EBSSUBMCF-COM).

1)    The Agreement 

Subscription Terms and Conditions and the General Conditions of Sale govern the agreement (“Contract”) between (“you”) the Customer and Centralbru LLC. USA (Main Office Address: 539 W. Commerce #1998 Dallas Texas 75208).  Centralbru subscriptions are for a term of 12-months and by choosing to purchase a Centralbru subscription you accept the terms of such contract.  If you choose an early termination of the contract prior to the 12-months ending there is a cancellation fee of 50% of the cost of remaining months plus the cost of your CENTRALBRU Espresso Brewing System Package at full retail (EBSSUB001-RES), (EBSSUB001-COM) $199.99, (EBSSUBMCF-RES), (EBSSUBMCF-COM) $249.99.

 

2)    Residential Plan Subscription

First you choose between the CENTRALBRU Espresso Brewing System (EBSSUB001-RES) AND CENTRALBRU Espresso Brewing System with Milk Frother (EBSSUBMCF-RES). (EBSSUB001-RES) comes with a cost of $1 plus applicable taxes. (EBSSUBMCF-REScomes with a cost of $51 plus applicable taxes. Your Centralbru Residential Plan comes with a fixed monthly cost of $40 plus applicable taxes.  Your first monthly will be paid upfront with the purchase of your system and there will be 11 remaining equal monthly payments in your initial term that will be billed on the same day as your subscription was initially activated.  After creating initial order of your chosen system a 20% discount can be applied to any other non-consumable products you would like to purchase from our store via a coupon that will be sent to you. There is no limit to this purchase but it will be a one time discount coupon.  Under the residential plan, monthly payments will go toward bru-reward points that can be redeemed for any product in our store.  There is no obligation to use all of your bru-rewards within any given month, they will accumulate and can be redeemed at any time.  Monthly payments are on a reccurring order that will be billed to your credit card. Shipping extra at time of applying bru-reward points for product purchase and rewards may be used to pay for shipping under home plan subscription.  Terms and conditions may change at any time and Centralbru reserves the right to do so however monthly fees will not change within the initial term of the agreement. Bru-reward points are non-refundable and non-transferable and may not be exchanged for cash.  Centralbru reserves the right to change prices of goods and services that may be purchased with bru-rewards.  After initial 12-months the contract goes to a month to month basis and all benefits remain the same till you (“Customer”) cancels.  Centralbru will provide a limited warranty on the CENTRALBRU Espresso Brewing System as long as monthly subscription is on-going, even past the 12-month term therefore extending manufacturer warranty as stated in our Terms and Policies.

 

3)    Commercial Plan Subscription

First you choose between the CENTRALBRU Espresso Brewing System (EBSSUB001-COM) AND CENTRALBRU Espresso Brewing System with Milk Frother (EBSSUBMCF-COM). (EBSSUB001-COM) comes with a cost of $1 plus applicable taxes. (EBSSUBMCF-COMcomes with a cost of $51 plus applicable taxes. Your Centralbru Commercial Plan comes with a tiered fixed monthly cost based on the amount of coffee capsules subscribed for plus applicable taxes. Your first monthly will be paid upfront with the purchase of your system and there will be 11 remaining equal monthly payments in your initial term that will be billed on the same day as your subscription was initially activated. When creating initial order of your chosen system a 20% discount coupon will be produced for any other non-consumable products you would like to purchase from our store.  The 20% discount for commercial plans is ongoing month to month and is not limited to just the initial order.  There is no limit to this purchase.  Monthly payments are on a recurring order that will be billed to your credit card.  Shipping is included on all commercial subscription purchases only.  Terms and conditions may change at any time and Centralbru reserves the right to do so however monthly fees will not change within the initial term of the agreement.   After initial 12-months the contract goes to a month to month basis and all benefits remain the same till you (“Customer”) cancels. Centralbru will provide a limited warranty on the CENTRALBRU Espresso Brewing System as long as monthly subscription is on-going, even past the 12-month term therefore extending manufacturer warranty as stated in our Terms and Policies.

 

4)     Validation

We require a copy of a piece of valid government issued ID such as: Drivers Licence, Passport.  Centralbru requires a copy of such ID to validate that the person using your credit card is in fact the credit card holder.  We also reserve the right to validate personal information such as Name, address and other personal information supplied by you (“the Customer”) by third party databases.  Centralbru also reserves the right to perform a credit check.  

 

5)    14 Day Money Back Guarantee (Subscription)

You (“Customer”) is entitled to a 14 Day “No Hassle” Money Back Guarantee on any Centralbru Subscription plan.  You may cancel without reason, within 14 days of the day you receive (or a person nominated by you, receives) the initial delivery of a subscription package containing any sku numbers: (EBSSUB001-RES), (EBSSUBMCF-RES), (EBSSUB001-COM), (EBSSUBMCF-COM) and the first delivery of consumable product and/or other product initially purchased. Discounted product purchased with initial order must be returned with order or they will be recalculated at full retail and refund accordingly.

 

To cancel your subscription plan, you must inform Centralbru via email returns@centralbru.com with customer id#, name, contact number, address or you may contact us via customer service at 1-888-505-3599. Centralbru will refund all payments received, including shipping (at least expensive delivery option). 

 

You (“Customer”) must return to Centralbru the Brewing System and/or with Milk Frother (EBSSUB001-RES), (EBSSUBMCF-RES), (EBSSUB001-COM), (EBSSUBMCF-COM) plus any unopened boxes of coffee capsules and/or other product initially purchased. Repayment will be made within 14 days of receiving returned goods.  If cancelled prior to shipping we will provide a refund within 14 days of the date we were informed of the cancellation.  We may hold repayment till we have received all returned product in our inventory.  Centralbru Brewing Systems and Milk Frothers must be returned in as good as when received condition, any unopened capsule boxes, as well as any other product or accessory bought within initial purchase.  If product is not returned or not returned in good as when received condition Centralbru may deduct from refund the decreased value.  You (“Customer”) will not be refunded for any open consumable product or capsule boxes.

 

6)    Subscription Termination During Initial Term

To cancel your subscription plan, you must inform Centralbru via email returns@centralbru.com with customer id#, name, contact number, address or you may contact us via customer service at 1-888-505-3599. If termination is before the end of the initial 12-month term on a "residential plan"or "commercial plan", you the customer will be required to pay a cancellation fee.  Cancellation fee is equal to 50% of the remaining monthly payments due during the initial 12-month term and the cost of your CENTRALBRU Espresso Brewing System package at full retail (EBSSUB001-RES), (EBSSUB001-COM) $199.99, (EBSSUBMCF-RES), (EBSSUBMCF-COM) $249.99.  The CENTRALBRU Espresso Brewing System package will be yours to keep subject to payment of your 12-month contract cancellation fees.  This subscription termination policy does not affect your right to a 14 day “no hassle” money back guarantee, as set in section 5 of these terms and conditions.

 

7)    Failure To Pay Monthly Fee

If you (“Customer”) fails to pay the monthly fee on the monthly anniversary date, Centralbru’s automated recurring order system will attempt to successfully get an approval for three consecutive days. Outstanding balances will be carried forward to the next month making the next payment due for previous and current month.  Your Centralbru account will be frozen till payment is received and account is up to date. If outstanding payment is not received within 60 days of first default of monthly fee Centralbru will then reserve the right to treat this as notice of termination.  You (‘Customer”) will then have to pay the cancellation fee equal to 50% of all remaining monthly payments due during the initial 12-month term plus the cost of the CENTRALBRU Espresso Brewing System package at retail such as set forth in section 6 of the Subscription Terms and Conditions. Failure to make payment may result in a third party collection.

 

8)    Where Is The Offer Valid? 

You (“Customer”) must reside in the USA or Canada and have reached the age of majority in their State, Province or Territory of residence.

 

9)    General Legal Statement 

These Subscription Terms and Conditions are a contract that are comprised of the entire agreement between you (“Customer”) and Centralbru with respect to the subscription plan you selected. If any provision of this contract is held to be invalid, unenforceable or void by applicable laws, the remaining portions shall continue in full force and effect. This Contract shall be construed by the laws of the State, Province or Territory in which you reside and you agree to the non-exclusive jurisdiction of the courts in this State, Province or Territory for any dispute in connection thereto. Rights or obligations under this contract may not be assigned without written prior consent from Centralbru.  Centralbru does reserve the right to assign this contract or any of its rights and obligations at any time.